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04 / Privacy

What nonex stores, and who can read it.

Plain answers: what we keep, how it is protected, and what we never do with it.

Stored

Chats, images, search sources
Encrypted at rest, AES-256-GCM, per-account keys
Encrypted
Email address
Optional. Sign up with just a username
Optional
Identity documents
Never asked for. No KYC
Never
Signed-in devices
IP address and browser of each sign-in, so you can see your signed-in devices and sign them out
Stored
Security logs
IDs, states and numbers. No message content
No content
API request bodies
Not stored
Never

Keys and transit

Where the keys are
On our servers, a separate key for each account. Deleting the account destroys it
Per account
In transit
TLS; each model server is checked by its own certificate before it gets anything
Pinned

Who can read it

Third-party trackers
None
None
Training on your chats
Never, and never sold
Never
nonex staff
Admin tools show accounts and billing, never chat content
Never shown

When you delete

A chat
Erased from our database at once; its images are purged from storage
Erased
Your account
Its encryption keys are destroyed and its data erased; billing records stay, without your email or username
Shredded
Backups
Deleted data ages out of backups within 37 days
37 days

Where your data lives

Accounts, chats, images and search sources are stored on our servers in the European Union. Answers are computed on model servers we rent from independent providers, which can run in other countries; their operators can technically access a server while it runs. Model servers do not store your chats and are shut down when they are not needed.

Your controls

Delete any chat at any time, export your data, or delete your whole account from Settings. Deleted data ages out of backups within 37 days.

No trackers

The app loads no analytics, advertising or third-party scripts, and sets only the cookies it needs: for sign-in, security, your settings and invites. This site sets no cookies and does not count visits.

Read the privacy policy

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